A Data Protection Delegate (DPO) has not been appointed, as it is not required for the activity carried out.

Through the contact form of this website we collect the data that you voluntarily provide us:

• Name
• E-mail
• Telephone
• Company (if applicable)
• Service of your interest
• Details of your project or consultation

We do not collect special data categories (health, ideology, etc.). The form is not for persons under 14 years of age.

We use your data to:

• Respond to your queries and requests for information.
• Develop and send you budgets or proposals.
• Manage the pre-contractual or contractual relationship that, if any, arises.
• Send you commercial communications about our services, when you have given your consent to it.

The legal basis for processing your data is:

• Your consent, when filling in and sending the form (art. 6.1.a RGPD).
• The implementation of pre-contractual measures at your request, when you request a budget (art. 6.1.b).

We keep your data as long as there is an active commercial or pre-contractual relationship and, subsequently, during the legal time limits for the limitation of responsibilities. If we do not start a relationship, your data is kept for the reasonable time needed to attend to your consultation and then are deleted or anonimized.

Your data are not given to third parties unless legal obligation. We work with suppliers who access data as processing agents, under contract and with the guarantees required by the RGPD:

• Hostinger — serenomkt.com. web hosting provider
• Google LLC, through Google Analytics, for audience measurement. Google is a party to the EU-US Data Privacy Framework, a framework which the European Commission recognizes as the guarantor of an appropriate level of protection for transfers to the United States.

The contact form data are currently kept in fact sheets for internal and exclusive use by Beatriz Almiñana Vinaixa, without being shared with more third parties.

With the exception of the above point for Google Analytics, we do not carry out international data transfers outside the European Economic Area. If we work with new tools or with customers and suppliers outside the EU in the future, we will update this policy to inform you of the guarantees applied in each case.

You can exercise at any time your rights of access, rectification, suppression, opposition, limitation of treatment and portability, as well as withdrawal of your consent, writing to hola@serenomkt.com and attach a copy of your ID or equivalent document. You are also entitled to file a complaint with the Spanish Data Protection Agency (aepd.es) if you consider that the treatment is not in accordance with the rules.

The services and forms of this website are aimed at over 14 years of age. We don't consciously collect data from minors that age.

We apply reasonable technical and organizational measures to protect your data from unauthorized access, loss or alteration, in accordance with the state of the technique and the nature of the data treated.

We can update this privacy policy to adapt it to legislative changes or in our services. The date of the last update is shown at the beginning of this document.